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Common questions

Asked over the counter, answered with numbers

Every question here comes from a real phone call or a walk-in at the H-15 workshop. Prices are in rupees and reflect jobs completed in Islamabad and Rawalpindi, not a national average. Where the honest answer is “it depends”, the thing it depends on is named.

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How much does CCTV installation cost in Islamabad?

A four-camera 2MP system with a DVR, 1 TB storage, power supply, cabling and installation typically costs PKR 55,000 to 85,000 in Islamabad and Rawalpindi, depending on cable runs and camera type. A four-channel IP system at 4MP starts around PKR 110,000. Every item is quoted separately, and the site survey is free across both cities.

How much does a solar system cost, and how long until it pays for itself?

It depends on your usage, which is why we read your bills before quoting your roof. A small on-grid system for a shop or house starts around PKR 350,000 installed; a hybrid with batteries costs well beyond that. Send photos of your last three IESCO bills and we will size it properly. An honest payback for most Islamabad systems is three to five years.

Do you sell used air conditioners, and are they worth buying?

Yes, and often they are. A reconditioned split costs a fraction of new. We disclose the unit's age and what was replaced, gas-test it before it leaves, and warranty our workmanship. If a used unit is the wrong call for your room, we say so and quote new instead.

My AC runs but does not cool. What is usually wrong?

Usually low gas from a slow leak, or clogged coils and filters — both routine fixes. Less often it is the board or compressor, and we tell you the cost before starting. We service and repair ACs across Islamabad, Rawalpindi and Bahria Town, with same-day callouts through the summer.

Which areas do you cover?

We are based at Motorway Chowk in H-15, so anywhere in Islamabad is same-day — Blue Area, the F, G, E and I sectors, DHA, PWD and Bani Gala — and Rawalpindi and Bahria Town are covered daily. We also take scheduled work in Wah Cantt, Taxila, Murree, Gujar Khan, Attock, Haripur and Chakwal. Travel outside the twin cities is quoted upfront, never added to the invoice afterwards.

How long does a typical installation take?

Up to eight cameras or a single POS counter is one working day. Structured cabling for an office floor usually takes two to three days. Fiber depends on the duct or pole route, and you get a date range at quotation, not a promise we cannot keep.

Do you provide a warranty?

Yes. Cameras, recorders, POS hardware and network equipment carry the manufacturer's warranty, usually one to three years by brand, and our own warranty covers the installation labour. Repairs carry a workmanship warranty printed on your invoice, not implied.

Can I view my cameras on my phone?

Yes, and we set it up before we leave. The app is configured and tested on WiFi and mobile data, and the default password is changed — leaving it factory-set is the single most common reason CCTV systems get hijacked.

Do you sell laptops and computers, or only install systems?

Both. We stock new and certified refurbished laptops, desktops, printers, servers, UPS units and accessories, and set them up with software before handover. Offices, schools and academies get volume pricing and itemised quotations against purchase orders.

What is a queue management system and does my business need one?

It replaces a crowd with a token. A kiosk prints the ticket, a display board calls it to a counter, and the software reports the real average wait. It pays for itself fastest in banks, clinics, government offices, NADRA-style service halls and busy pharmacies — anywhere people currently stand in a huddle.

Can you repair a laptop that another shop said was dead?

Often, yes. We repair motherboards at chip level under a microscope rather than swapping whole parts, which is why boards written off elsewhere come back to life on our bench. We diagnose first, free, and tell you honestly when a repair would cost more than the machine is worth.

Do you offer fiber internet connections?

We install and terminate fiber — FTTH and office links — including splicing and OTDR testing, and we deal with the ISP on your behalf. We are the installer and integrator rather than the ISP itself, which means we work with whichever provider serves your street.

Can you integrate my POS with my existing accounting software?

Mostly, yes. We work with the common billing and inventory packages and can export sales in the format your accountant already uses. Where nothing off-the-shelf fits, we build custom billing and inventory software around how your counter actually runs.

What happens if a camera stops working after installation?

Call or message us — most faults are diagnosed remotely in minutes. If a visit is needed, it is free within the warranty period. Standard response is the next working day; Business and Enterprise AMC clients get same-day callout across Islamabad and Rawalpindi, and Enterprise covers emergencies around the clock.

Do you work with offices and schools on tender or purchase order?

Yes. We supply against purchase orders and tenders for schools, academies, government departments, NGOs and banks, and we provide the documentation procurement needs — itemised quotations, delivery challans and warranty certificates.

Not here? Put it on WhatsApp and it gets the same plain answer — or read the full price list, which is every figure we publish in one place.