Internet & fiber
Before you call the ISP
A speed test that passes while everything feels slow, WiFi that dies two rooms away, no connection after load-shedding, a red LOS light. Most of these are the router, the coverage or the restart order rather than the line — and knowing which saves a call that was never going to help.
All 7 pages in this section
- The speed test looks fine but everything feels slowWhy is my internet slow when the speed test is good?
- WiFi does not reach the far end of the houseWhy is my WiFi weak in other rooms?
- WiFi keeps dropping and reconnectingWhy does my WiFi keep disconnecting?
- No internet after the power comes backWhy does my internet not work after load-shedding?
- The fiber box is showing a red LOS lightWhat does the red LOS light on my fiber ONT mean?
- The router keeps restarting on its ownWhy does my router keep rebooting?
- Some websites will not open but others workWhy do some websites not load while the internet works?