Camera security
When something stops working
Black screens, recorders that quietly stop saving, night views washed to grey, phone apps that refuse to connect. Most of these trace back to a power supply, a connector or one setting — rarely a dead camera. Each page walks the checks in the order we run them on site.
All 30 pages in this section
- One camera has gone blackWhy does one of my CCTV cameras show a black screen?
- The system has stopped recordingWhy is my CCTV not recording anything?
- Phone viewing has stoppedWhy can I no longer see my cameras on my phone?
- Night footage is washed out or blackWhy does my CCTV show nothing useful at night?
- The recorder will not power onMy CCTV recorder is dead — what do I check first?
- The picture flickers or rollsWhat makes a CCTV picture flicker?
- The picture has slowly turned hazyWhy has my CCTV image gone blurry?
- The app never stops alertingWhy do I keep getting false motion alerts from my CCTV?
- A clip will not exportWhy can I not export footage from my DVR?
- Locked out of the recorderHow do I reset a forgotten CCTV password?
- A camera is no longer aimed where it should beWhy has my CCTV camera moved on its own?
- The system is misbehaving after an outageWhy is my CCTV playing up after load-shedding?
- Playback stutters or freezesWhy is my CCTV playback so slow?
- Moisture inside a cameraWater has got inside my outdoor camera — can it be saved?
- A new camera refuses to show upWhy will my recorder not detect the new camera?
- A CCTV cable has been cut or chewedMy CCTV cable is damaged — repair or replace?
- Worried someone else can see your camerasHow can I tell if my CCTV has been hacked?
- The recorder's clock keeps going wrongWhy does my CCTV show the wrong time and date?
- The CCTV phone app will not connectWhy has my CCTV app suddenly stopped working?
- The recorder is warning that storage is fullMy CCTV says the hard drive is full — what now?
- The picture looks worse than it shouldWhy is my CCTV picture quality so poor?
- Lines, bands or noise across the pictureWhat causes rolling lines on a CCTV picture?
- Several cameras dropped out at onceWhy did half my cameras go off at the same time?
- The recorder keeps beepingWhy is my CCTV recorder making a beeping sound?
- Cannot find footage from a known timeHow do I find CCTV footage from a specific date and time?
- The recorder runs very hotIs it a problem that my CCTV recorder gets hot?
- Adding cameras to an existing systemCan I add extra cameras to my current CCTV setup?
- Taking a CCTV system to new premisesCan I move my CCTV system when I shift my shop or office?
- CCTV footage for an insurance claimWill an insurance company accept my CCTV footage?
- A camera dispute with a neighbourWhat can I do if a neighbour's camera points at my home?